Shipping and Returns

Here's how it works! 


1. Order Processing
Once your order is placed you will receive an order confirmation email. Orders are processed within 1-3 days. Any orders placed on the weekends or holidays will begin processing the next business day. 


2. Shipping Methods and Rates 
Good news, we ship worldwide! International rates are TBD at checkout. Canada and US orders over $250 receive free standard shipping.


3. Customs and Duties
We are not responsible for any import duties, broker fees, customs and taxed incurred on international shipments. Any fees incurred are the responsibility of the recipient. 


4. Returns and Exchanges
We offer store credit returns and exchanges on all full priced items. All sale items are final sale. 

Please note we reserve the right to refuse any returns/exchanges that do not meet our requirements. All swim must be:

- unworn in original condition with no stains, marks, or damages

- hygienic liner remaining in place and unaltered 

- returned within 14 days of receiving your order

Any exchanges sent to us not meeting our requirements will be sent back to you at your expense. We do not cover related shipping costs for returns or exchanges. If you are unsure about sizing please do not hesitate to email us for assistance. 

What We Can Do 

Our customer satisfaction is our utmost priority. Here's how we can help! Please email all inquiries to info@abyssswim.com

Damaged Items

If you receive a damaged item please send us an email within 7 days of receiving your order. Please include pictures of the damaged items so we can understand what might have happened and prevent it in the future!

Incorrect Orders

If you receive your order with a mistake please reach out within 7 days of receiving your order. Provide us with your order number and the error that occurred and we will sort it out.

Lost Order

If you believe your order is lost in transit, please reach out to us and provide us with the order number. We will be happy to look into that for you!